Extended return policy for Holiday shoppers
Purchases made after Nov. 15th 2013 can be returned up to Jan 15th 2014.
15 Day Hassle Free Refunds
Unused items, with all of the original tags intact must be post marked prior to 15 days of original product delivery to receive a full refund of the item cost.Items returned without original tags attached may be subject to a 15% restocking fee.
You must follow the steps below before returning an order.A Return address will be emailed to you once the Return Request has been submitted.
Refund requests will be processed within 72hrs of the item being received. Refunds will be made in the full amount of price paid for the returned item. Credit card refunds will be placed on the same credit card used for the original purchase.
We do not send exchanges but we will refund standard shipping charges from your original order if you place a new order (does not apply to free or express shipping).
You must place a new order online for the replacement item you want prior to returning the original.
You must include a note with your return that indicates your new order #.
If you have any further questions please e-mail us using our Contact Us form.
1. Go to the “Return a Product” page and enter the email address that you used when you made your purchase and your order number
2. Click the link entitled [ Return Item ] next to the product on your account page.
3. You will then be shown a Return Authorization. Within minutes you will receive an email with specific instructions on where and how to ship the return item.