Extended Holiday Returns
Purchases made after Nov. 1st 2020 can be returned up to Jan 15th 2021.
15-Day Hassle-free returns
Products may be returned within 15 days of receiving your order, no questions asked. Whether it be a sizing issue, you don’t like the product, or you’re simply having second thoughts: you’re free to return it.
Original tags must be attached and items must be in unused condition to receive 100% refund.
If you are concerned that you have received a defective item please contact us within 72 hours of receiving your product.
To ensure item availability – Exchanges are best done by placing a new order for the replacement item and returning the original item for a refund.
Product refunds will be processed back to the original payment method.
A restocking fee will apply if the product is posted late, original tags are missing, or shows signs of wear.
Excessive returns/cancellations may be subject to restriction, refusal, or be assessed a restocking/cancellation fee.
Shipping charges are not refundable.
Return shipping costs are the responsibility of the customer.
How to initiate a return
1. Click Here to access your Order history and details.
2. Select the order from which you to return an item by clicking on "Details".
3. Select the product(s) that you wish to return by checking the box next to its name(s).
4. Add the quantity that needs to be returned (in case more than one product need to be returned).
5. In the "Merchandise return" section, add an explanation adn click on "Request a return".