My white fox shrug/wrap shipped the same day I ordered it, and I received email updates for each step of the way. So nice to see strong customer service. The fur arrived in a strong and non-descript package, reducing the likelihood of damage or theft prior to arrival. Another plus, in my opinion. The cost for similar items was more reasonable from FurSource than other sites I reviewed. I was very impressed with the fur when I removed it from the box. Soft, long, winter white fur that is scrumptious to touch and looks amazing. The quality of both the fur and the lining was excellent. I plan to use it on my wedding day, and the added elegance will make our day all the more special (not to mention the pictures). I'm looking forward to surprising my husband-to-be when I begin my walk down the isle. THANK YOU FurSource!!